Kimi | Ellens Headwear Ellen Wille

Prompt Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL as well as other top global carriers, we are able provide a range of shipping options. Our warehouse staff will package every item to our exacting requirements. Prior to shipping, your goods will be thoroughly inspected and secured. Everyday, we send to thousands of clients in multiple countries. This shows our commitment to being the largest retailer online in the world. The warehouses and centers of distribution are situated in Europe and the USA.

Note: Orders with more than one product are assigned a specific processing time, dependent on the particular item.

Prior to shipment We will examine thoroughly the items you've ordered. Currently, most orders are delivered within 48 hours. The delivery estimate is 3 to 7 days.

Returns

We are not able to control the inventory in our factory and warehouse. So the actual stock may change at any time. It's possible that you may not receive your order after it's been placed.

The policy is for 30 days. However, if the 30 days have elapsed after you bought your product, we are unable to provide a refund or exchange.

In order for your item to be eligible for return the item must not be opened and in the same condition as when you received it in. It should also be in the original package.